em77 Privacy Policy for Filipino Players

1. What Personal Data Do We Collect?

When you register and use em77, we collect the personal information you provide directly to us. This includes your full legal name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of your government-issued ID when you complete identity verification, as required under Philippine anti-money laundering regulations.

We automatically collect certain technical data when you access em77.win. This includes your IP address, device type, browser version, operating system, and session activity logs. This data helps us keep the platform secure, detect suspicious activity, and improve the overall experience for Filipino players on mobile and desktop.

When you make deposits or request withdrawals, we collect transaction data including payment method details, transaction amounts in Philippine pesos, timestamps, and reference numbers. We do not store full card numbers or full bank account details on our servers — payment processing is handled by certified third-party payment providers operating under Philippine financial regulations.

2. How Do We Use Your Information?

em77 uses your personal data primarily to operate and maintain your account, process deposits and withdrawals, verify your identity, and deliver the gaming services you signed up for. Without this data, we cannot legally or technically provide you with access to the platform.

We use your contact details to send you important account notifications, security alerts, and updates about changes to our Terms or this Privacy Policy. We may also send you promotional communications about new games, bonuses, or platform features — you can opt out of marketing messages at any time through your account settings.

Your data is used to comply with our legal obligations under Philippine law, including the Anti-Money Laundering Act, the Data Privacy Act of 2012, and the requirements of our gaming licence. We may use aggregated, anonymised data for internal analytics and platform improvement, but this data cannot be used to identify you personally.

3. Who Do We Share Your Data With?

em77 does not sell your personal data to third parties. We share your information only with trusted service providers who help us operate the platform, and only to the extent necessary for them to perform their specific function. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable Philippine privacy law.

We share data with payment processors and e-wallet providers to facilitate deposits and withdrawals in Philippine pesos. These providers are independently regulated and maintain their own security and compliance standards. We also share data with identity verification services that help us confirm the authenticity of government-issued IDs submitted during account verification.

em77 may disclose your personal data to Philippine government authorities, regulatory bodies, or law enforcement agencies when required to do so by law, court order, or our gaming licence conditions. We will only disclose the minimum amount of information necessary to satisfy the legal requirement, and we will notify you where we are legally permitted to do so.

In the event that em77's business is acquired, merged, or restructured, your personal data may be transferred to the new entity as part of that transaction. We will notify registered players of any such change and ensure that your data continues to be protected under terms no less protective than this Privacy Policy.

4. How Do We Keep Your Data Safe?

em77 uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and em77.win is encrypted using TLS (Transport Layer Security). Our servers are hosted in secure data centres with restricted physical and logical access controls.

Access to your personal data within em77 is limited to staff members who genuinely need it to perform their job functions. All staff with access to personal data are trained on data privacy obligations and are bound by confidentiality agreements. We conduct regular internal reviews of our data handling practices to ensure ongoing compliance with the Philippine Data Privacy Act of 2012.

Despite our best efforts, no online platform can guarantee absolute security. If you suspect that your em77 account has been compromised, please contact our support team immediately and change your password. We have an incident response procedure in place and will notify affected players and the National Privacy Commission of the Philippines in the event of a data breach, as required by law.

We retain your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by Philippine law. Account data is typically retained for a minimum of five years after account closure to satisfy anti-money laundering record-keeping requirements. After the applicable retention period, your data is securely deleted or anonymised.

5. What Are Your Rights as a Filipino Player?

Under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to the personal data that em77 holds about you. These rights are designed to give you meaningful control over your information and to ensure that em77 handles your data responsibly and transparently at all times.

You have the right to access a copy of the personal data we hold about you. You also have the right to correct any inaccurate or incomplete information in your account. If you believe that em77 is processing your data unlawfully or without a valid legal basis, you have the right to object to that processing and to request that we restrict how we use your data while your objection is reviewed.

You have the right to request the deletion of your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose it was collected, or if you withdraw your consent and there is no other legal basis for processing. Please note that some data must be retained to comply with Philippine legal obligations, and deletion requests may be partially declined on those grounds.

You also have the right to data portability, meaning you can request a copy of your personal data in a structured, commonly used, machine-readable format. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within the timeframe required by Philippine law. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

6. Does em77 Use Cookies?

Yes, em77.win uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience as a Filipino player. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, keep you logged in securely, and understand how players navigate the platform so we can make it better.

We use strictly necessary cookies that are essential for the platform to function — for example, session cookies that keep you authenticated while you play. We also use functional cookies that remember your language and display preferences. Analytics cookies help us understand aggregate usage patterns on em77.win, such as which pages are most visited and where players encounter difficulties.

You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of em77.win — for example, you may be unable to stay logged in or access certain features. We do not use cookies to serve third-party advertising or to track your activity across other websites outside of em77.win.

7. Will This Policy Change?

em77 may update this Privacy Policy from time to time to reflect changes in our data practices, new platform features, or updated requirements under Philippine law. When we make changes, we will update the "last updated" date at the top of this page. We encourage you to review this page periodically so you are always aware of how your personal data is being handled.

For significant changes that materially affect your rights or how we use your data, em77 will make reasonable efforts to notify you directly — for example, via email to your registered address or through an in-platform notification when you next log in. Continued use of em77.win after a policy update constitutes your acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy or about how em77 handles your personal data, please visit our FAQ page for plain-language answers to common privacy questions, or contact our support team directly at [email protected]. We are committed to being open and accountable to every Filipino player on the platform.